Chinese Conversation at the Post Office
Yóujú de zhōngwén duìhuà
Dialogue 1: Mailing a Package
顾客: 您好, 我要寄一个包裹到美国, 请问应该怎么操作?Customer: Hello, I want to send a package to the United States, what should I do?
邮局员工：您好! 首先, 您需要填写一张国际邮寄表格, 上面包括您和收件人的信息以及包裹的内容和价值. 然后, 我们会根据包裹的尺寸和重量计算出邮费.Post office staff: Hello! First, you need to fill out an international mailing form, which includes information about you and the recipient, as well as the contents and value of the package. Then, we will calculate the postage based on the size and weight of the package.
顾客: 好的, 我明白了. 还有其他需要注意的事项吗?Customer: OK, I see. Is there anything else I need to pay attention to?
邮局员工：是的, 您需要将包裹交给我, 我会称重并给您一个寄出的收据, 上面有一个追踪号码, 您可以用它来追踪包裹的运送情况.Post office staff: Yes, you will need to deliver the package to me and I will weigh it and give you a mailed receipt with a tracking number that you can use to track the delivery of the package.
顾客: 明白了, 谢谢您的帮助!Customer: Got it, thank you for your help!
邮局员工：不客气! 如果您有其他问题, 请随时向我提问.Post office staff: You’re welcome! If you have any other questions, please feel free to ask me.
Dialogue 2: Requesting Mail Forwarding Service
顾客: 您好, 请问我可以申请邮件转寄服务吗?Customer: Hello, may I apply for mail forwarding service?
邮局员工：当然可以! 我们提供邮件转寄服务, 您需要填写一份转寄申请表, 上面包括您的旧地址, 新地址以及转寄的时间期限.Post office staff: Of course! We provide mail forwarding service, you need to fill out a forwarding application form, which includes your old address, new address and the time limit for forwarding.
顾客: 我最近搬家了, 希望能把之前寄到旧地址的邮件都转寄到新地址.Customer: I have recently moved, and I would like to forward all mail sent to my old address to my new address.
邮局员工：没问题, 我们会将您的邮件转寄到新地址, 并在一段时间内持续进行转寄. 请确保填写的信息准确无误.Post office staff: No problem, we will forward your mail to the new address and continue to forward it for a period of time. Please make sure the information filled in is correct.
顾客: 谢谢您的提醒! 我会填写好申请表并提交给您.Customer: Thank you for your reminder! I will fill out the application form and submit it to you.
邮局员工：非常好! 如果您还有其他问题或需要进一步的帮助, 请随时咨询我.Post office staff: Very nice! If you have any other questions or need further assistance, please feel free to consult me.
Dialogue 3: Inquiring about Postal Services
顾客: 您好, 请问这个邮局提供哪些服务?Customer: Hello, what services does this post office provide?
邮局员工：我们提供多种邮局服务, 包括寄信, 寄包裹, 购买邮票、申请护照等. 我们还有快递服务和挂号信服务.Post office staff: We provide a variety of post office services, including sending letters, sending parcels, buying stamps, applying for passports, etc. We also have courier services and registered mail services.
顾客: 我需要寄一封重要文件, 需要确保它能安全送达. 有什么推荐的服务吗?Customer: I need to send an important document, and I need to make sure it arrives safely. Is there any recommended service?
邮局员工：如果您希望确保邮件安全送达, 我建议您选择挂号信服务. 这种服务提供追踪和签收确认, 确保邮件的安全和可靠送达.Post office staff: If you want to ensure the safe delivery of mail, I recommend you to choose the registered mail service. This service provides tracking and signature confirmation to ensure the safe and reliable delivery of mail.
顾客: 好的, 那我将选择挂号信服务. 还有其他的服务费用或限制吗?Customer: OK, then I will choose the registered mail service. Are there any other service fees or restrictions?
邮局员工：服务费用会根据邮件的重量, 目的地和所选择的服务类型而定. 您可以咨询我或查看我们提供的价格表以获得详细信息.Post office staff: The service fee will depend on the weight of the mail, the destination and the type of service you choose. You can consult me or check the price list we provide for detailed information.
顾客: 非常感谢您的帮助! 我会选择适合的服务并寄出我的文件.Customer: Thank you very much for your help! I will choose the suitable service and send my documents.